GlobalLogistics Corp
Supply Chain & Logistics
How GlobalLogistics reduced downtime across 50,000 vehicles.
Key Outcomes
The Challenge
GlobalLogistics manages a fleet of over 50,000 vehicles across North America, streaming millions of telemetry events every minute into Azure IoT Hub. Their legacy observability stack consisted of fragmented Azure Monitor alerts and expensive Log Analytics queries.
When a critical failure occurred, such as a refrigerated trailer losing connection, the operations team would often not be notified until hours later due to log aggregation delays. This resulted in delayed responses and spoiled cargo.
Why IoTHubX?
The team needed an Enterprise-Grade observability platform built natively for Azure IoT Hub that could handle the immense scale without breaking the bank on log ingestion fees.
IoTHubX provided exactly this by bypassing standard log analytics and reading the raw telemetry directly off the Azure Event Hub endpoint.
The Results
Within 48 hours of deploying IoTHubX, GlobalLogistics:
- Consolidated 15 different alert systems into a single, unified IoTHubX Alert Center.
- Reduced Mean Time To Resolution (MTTR) by 40% due to real-time threshold alerting.
- Improved vehicle visibility across all 3 continents with zero dropped packets.
"IoTHubX completely transformed how we monitor our fleet. It's the only tool that actually understands the scale and structure of Azure IoT telemetry natively."
— Director of Engineering, GlobalLogistics